General Questions
How long does it take for my order to be processed?
In-stock orders are packed and shipped within 3 business days.
What is your shipping policy?
U.S. Shipping
RHYMES offers free ground shipping within the U.S. on all orders over $200. For other shipments, the applicable shipping costs will be displayed at checkout after entering your address.
International Shipping Policy
We currently ship within the USA. For international inquiries, please contact us at info@rhymesliving.com.
What is your return policy?
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@rhymesliving.com. Please note that returns will need to be sent to the following address: 225 4th Ave #27 Brooklyn, NY 11215
If your return is accepted, we’ll send you a return shipping label to print out, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@rhymesliving.com.
Learn more about our return policy here.
How can I best get in touch with you?
You can reach us at info@rhymesliving.com. We aim to respond to all inquiries without two business days.
Can you include a handwritten note in the order?
Absolutely! All RHYMES pieces come beautifully wrapped, making them perfect for gifting. After your purchase, email us at info@rhymesliving.com with your desired message, and we'll include it for your special someone.